To our Valued Clients in the DFW Metroplex,
It is with a heavy heart that we announce a significant change for Top Down Photography & Imaging. Due to the challenging and evolving landscape of the current real estate market, we have made the difficult decision to cease operations. Our final day of business will be September 5, 2025.
This was not a decision we took lightly, and it comes after much consideration for our team and our business.
We want to express our deepest gratitude to you, our incredible clients, for your business and patronage over the past several years. It has been an honor and a privilege to partner with you, helping to showcase your properties and contribute to your success in the DFW market. We have truly valued the relationships we've built and the opportunity to serve you.
We will continue to fulfill all existing and confirmed orders until our last day of operation. We are committed to ensuring a smooth transition for all of our clients during this time.
Thank you once again for being such an important part of our journey. We wish you continued success and prosperity in your future endeavors.
Sincerely,
The Top Down Photography & Imaging Team
FAQ
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Our official last day of business will be September 5th, 2025. All media will be delivered by end of business hours of this day.
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Yes. You may book an appointment until our last day of operation. All media will be delivered prior to the last day of operation.
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Yes. Any scheduled appointments will be completed and fulfilled prior to the last day of operation.
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All photos and downloadable media on your account will still be available through September 30th, 2025. We highly recommend that you download all of the media you wish to retain.
To access your account, please click here.
After September 30th, 2025, archived files may be retrieved for a fee through December 31st, 2025 by sending a written request to info@topdownphotos.com. Beyond December 31st, 2025, media will not be available.
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We will continue to host Matterport tours for the term of the package duration from the time of the original appointment based on the following:
Commercial packages: up to 1 month of hosting.
Residential packages: up to 6 months of hosting.
Until the property is sold or removed from the market.
Until transferred until another Matterport account.
Matterport accounts are free to open and allow one tour to be transferred to a free account. Please email info@topdownphotos.com to transfer a tour to a different account.